Refund Policy

At iPutOn Agency, we are committed to providing high-quality services to meet your needs. However, if you are not completely satisfied with the service provided, please review our refund policy below.

1. Eligibility for Refunds:

   - Refund requests must be made within 14 days of the service date.

   - Refunds will only be considered if the service provided does not meet the agreed-upon expectations or scope outlined in the contract or initial agreement.

   - Refunds do not apply to any services that have been fully rendered and accepted by the client.

2. Non-Refundable Services:

   - Any non-refundable deposits or retainers are not eligible for refund unless otherwise stated in the contract.

   - Services that have been partially completed are eligible for partial refunds based on the amount of work already completed.

3. Refund Process:

   - To request a refund, please contact us via email with details of your request.

   - Once your request is received and reviewed, we will notify you of the approval or rejection of your refund within 30 days.

   - If approved, your refund will be processed, and the funds will be credited to your original method of payment within 7-10 business days.

4. Modifications and Cancellations:

   - Any changes or cancellations to services must be communicated at least 72 hours prior to the scheduled service to avoid any cancellation fees.

   - Failure to notify us in advance may result in forfeiture of any payments made.

5. Exceptions:

   - Refunds will not be issued for services that were delayed or canceled due to circumstances beyond our control (e.g., natural disasters, client unavailability).